Is any of our employees infected with COVID-19? No, none of our emplyees is infected.
Are our branches open, is it possible to pick up goods here? From 4. 5. 2020 our branches and shops are open again. They work without restrictions.
Are there any changes regarding working hours? No, we are still here for you from 7:00am until 3:30pm.
Is it possible to contact customer service or sales department staff? Definitely yes. All workers, including those working from home, are still available on the same phone numbers and emails as before the spread of the disease.
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Can we arrange a visit of your sales representative in our company now? From 11. 5. 2020 our sales representatives are fully available for you.
Is it possible to order goods from e-shop? Yes, ordering goods from the e-shop works as always. This means that your order will still be handled preferentially over those we receive by email or other means.
Do you send orders paid at delivery? Yes, we do. But payment is possible only by credit card.
Do you deliver goods to Slovakia? Yes, we ship goods to Slovakia without changes, in standard delivery times.
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Are there any restrictions in deliveries? No, we ship all deliveries without restrictions and in standard delivery terms.
Are there increased hygiene measures in our company? Yes, we have taken several measures. All employees wear mask on their workplaces, everybody is equipped with disinfectants for hand washing. Respirators are available to employees who come into contact with the outside environment - forwarders, postal delivery, etc. Cloth dish towels were removed and replaced with disposable dish towel.
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